About the Team plan
Team is priced on two numbers you already know: how many events your services emit, and how far back you want to look. Fifty million events a month and fourteen days of retention cost £290. Keep thirty days and the price rises by a quarter; keep ninety and it rises by sixty per cent.
Everything else is included. Seats are unlimited because the person who needs the replay at 02:00 should not have to wait for a licence. Replays, diffs and bisects are unlimited because a tool that charges for looking teaches people not to look.
Above fifty million events, extra volume is billed at £4 per million at the end of the month. We email at 80% and at 100% of your included volume, and you can cap spend per service in the settings.
Team plan
From £290
a month, 50M events included
Backend teams of 5 to 60 engineers who are on call and tired of reconstructing incidents from memory.
- Services
- Unlimited
- Recorded events
- 50M included, then £4 per million
- Retention
- 7, 14, 30 or 90 days
- Replays, diffs, bisects
- Unlimited
- Seats
- Unlimited
- Support
- Email, first answer within one working day
Retention pricing
- 7 days Base price
- 14 days Base price
- 30 days Base × 1.25
- 90 days Base × 1.6
- 365 days Not offered
- Replays are free. You pay for events recorded and days kept. Replaying, diffing and bisecting never cost extra.
- 10 minutes to first hour. One library, one call at start-up. Your first window is replayable the moment it closes.
- 99.9% ingest, in writing. Miss it in a calendar month and the next month is free. You do not have to ask.
MTTR down 63%
“We stopped arguing about what the queue was doing at 02:14 and started replaying it. Median time to resolve went from 3 h 10 to 70 minutes in one quarter.”
The other plans
Free
Free
free for good, no card
Three services, five million events a month and a week of history. Enough to replay the bug that has been annoying you since Tuesday.
See the Free plan
Enterprise
From £1,900
a month, billed annually
Five hundred million events included, up to a year of retention, SSO and audit log, a choice of region, and a self-hosted option.
See the Enterprise plan